Workshops

Performance Conversations

Do all your leaders have the skills to conduct difficult conversations with their colleagues without damaging the relationship with them?

Do all your staff know how to have conversations with challenging parents that will unite them behind their shared interest in the well-being of the child?

This two-day workshop will assist leaders and staff members in approaching critical workplace conversations with confidence and using these conversations to achieve productive and energising outcomes.

This workshop is experiential. It offers an intense experience in skill-building and interaction. As a result, participants will not only learn about the skills, they will also practise and gain proficiency in them. Participants should be prepared for total engagement and lots of practice as they develop a suite of sophisticated interviewing and conversational meeting skills.

At the conclusion of this practical program, participants will be able to approach workplace conversations and interventions with confidence. They will develop or enhance the skills to:

• Transform negative thinking to positive intent.
• Use solution-focused approaches in complex situations.
• Confidently manage confrontation in a composed and assured manner.
• Energise their staff through appreciative questioning and solution-focused coaching.
• Use conversations as a deliberate strategy for leading with purpose and creating alignment.
• Give and receive productive feedback.
• Empower others to take responsibility in difficult situations.